Allen Edwards
President
Eureka Process
Allen began his I.T. career in 1994 and founded his first I.T. company in 2002. He led the firm through a transition from break/fix to MSP. After founding Eureka Process in 2017, he released his first book, Process and the Other “P Word (Which is Also Process) in 2022, and his firm was acquired by Gozynta in 2023 where he still serves as head of consulting and co-owner. As a self-proclaimed entrepreneur he has also founded MSP Hire, an IT recruiting firm, and Trickster’s Hideout, a coffee shop and event venue, during 2023.
Allen enjoys working with business leaders to create meaningful, growth-centered relationships that support next level performance. He aims to offer his clients a sense of relief from the demand and complexity of running a successful MSP and reinvigorates teams with enthusiasm and a sense of possibility.
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President
Eureka Process
Brett Jaffe
President and COO
MSP+OS
Brett Jaffe is a seasoned entrepreneur who has built and sold several innovative businesses in different IT sectors. He has worked with startups and established businesses and created an international channel partner program that generated $30M in recurring revenue in just 5 years. Brett is a skilled speaker and consultant. He has helped various businesses overcome challenges and seize opportunities at different stages of growth. He has also participated in M&A from different roles, as a buyer, seller, or an advisor. Brett now runs MSP+OS, the world's largest MSP consultancy, helping business leaders achieve their vision across areas like Vision, People, Profit, Growth, Operations, and Security with services ranging from executive coaching to toolset optimization and solutions engineering.
Brett holds a B.S. from Tufts University and a specialization in Strategic Internet Management from Northeastern University. He spent 22 years as an officer in the US Army, is a trained business coach and certified DISC trainer. Outside of work, Brett enjoys soccer, skiing, and mountain biking. He lives in beautiful Bedford, NH, with his wife and two daughters.
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President and COO
MSP+OS
Ian Richardson
Partner
Fox & Crow Group
Nationally recognized as a leader in Managed Services, Ian Richardson is Founder & Principal Consultant at Fox & Crow Group, and Managing Partner of Richardson & Richardson Consulting. After a 16 year career as the founder & CEO of Doberman Tech, Ian sold his MSP at the end of 2021. That experience opened doors into a new career focused on helping fellow MSP owners scale & sell their companies. When not working with fellow entrepreneurs, Ian enjoys time with his wife & business partner Carrie, as well as their three children & dog. Look for them out around the country in #pennythevan!
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Partner
Fox & Crow Group
Lawrence Cruciana
Founder and President
Corp-Infotech
Lawrence Cruciana, CISSP, CISM, CMMC-RP, is the founder and president of Corporate Information Technologies (CIT). He leads CIT’s cybersecurity business practice, focusing on identifying and mitigating information-centric risk in upper-SMB and midmarket organizations. With over 20 years of information technology (IT) experience in regulated enterprise, financial, and critical manufacturing businesses, Lawrence brings unique insight into the fusion of information risk management, third-party supply chain, privilege management, and the practical operational IT challenges required to “get it all done” that many organizations face.
He is an experienced information security practitioner who has designed and implemented hundreds of cybersecurity and cyber-risk programs incorporating key control frameworks including NIST Cyber Security Framework and CIS Controls (20 CSC). As an active member of the cybersecurity community, he is engaged in mitigating the blind spots and exposures introduced by smaller businesses into enterprise organizations with specific emphasis on improving the overall security of IT MSPs.
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Founder and President
Corp-Infotech
Leia Kupris Shilobod
CEO
CompliancyIT
Leia Kupris Shilobod, CISM, CCP is the CEO and CSO of CompliancyIT, author of Cyber Warfare: Protecting Your Business From Total Annihilation and co-producer of the documentary "Cybercrime: The Dark Web Uncovered." As a cyber security advisor and compliance subject matter expert, Leia is a sought-after speaker. To help empower companies to create functional Cybersecurity Compliance Programs, Leia created the IT Documentation Toolkit. She leads CompliancyIT in providing cybersecurity compliance, as well as compliant helpdesk, infrastructure, and security services to help her clients meet their strategic goals.
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CEO
CompliancyIT
Manuel Palachuk
Owner/President
Manuel Palachuk International
Manuel brings an infectious energy, inspiring audiences to embrace meaningful change with takeaways for resolute action. Manuel has run several successful companies, mentored many more, and spoken to audiences around the world. He helps organizations pull back the curtain to reveal the potentially toxic, rotting culture they've cultivated, and then guides them to transform it into a positive, cohesive one. Manuel’s first book, Getting To The Next Level, is a culture-centric framework that redefines how companies should approach their business strategy development. His new book, The Culture Imperative, tells the cautionary tale of one company’s pursuit of success, permeated by nothing less than catastrophe.
With more than forty years’ customer service experience and twenty in leadership programs, Manuel has taken teams to top-level honors in their competitions, and countless organizations to next-level success. Manuel is positioned at the intersection of Culture, Strategy, and Leadership, and transformation is his work.
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Owner/President
Manuel Palachuk International
Ronnie Parisella
Project Manager
Databit
Ronnie Parisella is a Sr. IT Pro with over 25 years experience working in NYC IT Services. Before branching out, Ronnie worked for Charles Schwab & Co., the McGraw-Hill companies, Scholastic Books, MTV, and the New York New Media Association (NYNMA). After co-founding and running a successful MSP for 10 years, he has been a consultant to the industry fitting in where needed, from Help Desk (Have you tried turning it off and on?) to Management Consulting (Have you tried turning yourself off and on?).
He has helped build or rebuild over a dozen MSPs and now is focused on excellence in Project Management through tight tracking and controls. He's a frequent contributor to numerous industry publications and was named a leading CTO under age 40 by VAR Business magazine. When not helping others build MSPs, Ronnie collects comics and shoots pool in Upstate NY.
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Project Manager
Databit
Rosene Johnson
Founder and CEO
Mission Unleashed
Introducing Rosene Johnson – a beacon of innovation, energy, and leadership in the world of nonprofit business. As a distinguished C-suite executive, Rosene's passion lies in nurturing strong communities and enhancing the lives of girls, children, and individuals with disabilities. Her dynamic approach and unwavering commitment have not only shaped her career but have also made a tangible difference in the world around her.
Rosene's journey is marked by significant achievements and accolades, including the prestigious recognition by the Orlando Business Journal as a Top 40 under 40 business leader. Her illustrious career is highlighted by her remarkable ability to spearhead corporate social engagement initiatives, develop and execute impactful grant and revenue strategies that have secured over $10 million in funding and strategic partnerships.
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Founder and CEO
Mission Unleashed
Seana Fippin
CEO
Red Box Business Solutions
Seana Fippin is co-founder and CEO of Red Box Business Solutions. Red Box is a concierge-level managed service provider and cyber security firm, providing technology solutions for small and medium sized businesses. Seana began her career in management at the leading ISP and global web hosting company Verio, in the Silicon Valley. Through this experience, Seana realized that she not only had a passion for growing businesses and technology, but more importantly, for uniting and leading a team around a mission, developing process and strategy to achieve organizational excellence and wow.
After founding WebZonkey, TechConsult and S&S Communications, Seana took the knowledge she gained to co-found Red Box. She credits her business partner and phenomenal team for the swift growth and exceptional quality of the organization. The firm’s approach of exceptional, strategic, forward-thinking technology is what sets its award-winning team apart.
Seana has served the City of Brentwood as a Planning Commissioner, President of Rotary, and is on the Council of Business Advisors. Red Box was awarded Business of the Year in 2020 and The 20’s MSP of the year in 2021. Fippin holds a degree in Business Administration and Finance and completed her post-graduate work in emerging technologies.
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CEO
Red Box Business Solutions
